Permatasari, Reisa, Doddy Ridwandono, Mohamad Afandi, Moh Zamzami, Fiqi Trinanda, and Aris Wibowo. “Comparison Analysis of Information Technology Service Management Software”. Proceeding of International E-Conference On Management & Small Medium Enterprise 1, no. 1 (May 27, 2023): 240-255. Accessed April 29, 2024. http://prosiding.uika-bogor.ac.id/index.php/ICMSME/article/view/431.